Support Plans
Our Support Plans are designed for you to get peak performance from your Sage solution with access to Sage support personnel, automatic version upgrades, service packs, knowledgebase access and e-newsletters. It’s all part of our Support Plans available to you:
Software Assurance
Software Assurance is a maintenance plan for businesses that want to keep their systems reliably running on the latest software without paying full price for upgrades. Every time we release a new version of your software, we automatically send it to you. The benefits of Software Assurance include:
- Free Product upgrades and service packs
- Sage Middle East quarterly E-Newsletter
- Special discounts on additional software purchases
- Knowledgebase Access
- Sage Middle East Community Newsletter
- Online User Group Forum
To get more information about Software Assurance, please call us at +9714 3900180 or email mesupport@sage.com
Phone Support
For a Flat fee, get easy access via the phone to Sage Support personnel. Designed to work in tandem with Software Assurance to provide you with maintenance and support in one comprehensive, cost-effective plan.
Our customer satisfaction surveys show that customers with phone support plans are more satisfied. You’ll benefit with a speedy response from our support personnel.
To get more information about Phone Support, please call us at +9714 3900180 or email mesupport@sage.com
On-Site Support
To get more information about Software Assurance, please call us at +9714 3900180 or email mesupport@sage.com
